Perspectives
Thinking on UX research, financial services, commercial real estate operations, and the relationship between domain expertise and meaningful product work.
How studying the Silicon Valley Bank failure reshaped the way I think about stated needs, domain fluency, and the difference between hearing what someone says and understanding what they mean.
Read articleHow apartment operations, investment decisions, and broader economics fit together inside multifamily real estate. Three introductory frameworks for anyone who wants to see the machinery more clearly.
Read articleA proof of concept for connecting asset-level financial goals to day-to-day on-site work through a Performance Kanban framework. Why site teams deserve visibility into the outcomes their work creates.
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